Massoumi attributes the site’s success to the natural evolution of technology. ZocDoc currently offers more than 3.8 million available appointments in seven major metropolitan areas and is used by nearly 500,000 patients per month to find doctors. “Making the process easier is part of that.” “In the early days, we had to find doctors that were comfortable with technology … but most doctors want to do what is best for their patients,” he said. Making the appointment process easier is essential because most of the time people struggle to arrange time for proper treatment, he said.īut finding doctors open to the innovation wasn’t always as easy, Massoumi said.
“It’s pretty good because it gets my attention right away, and most of the patients said that it’s easy for them,” he said. It also sends out a notification to multiple emails. When a patient makes an appointment on ZocDoc it is automatically put into the doctor’s system. It is also convenient for him, Rigor said. “Most of the patients that have come from ZocDoc say they really found it helpful.” Rigor has been using the system for nearly three months and has already seen positive results.
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